Quality Assurance Unit

 Quality is a term that expresses a state of something, whether this thing is a product, service, institution, study program, training, or level of work performance. The good product is the one that achieves but exceeds the expectations of the consumer. It also means the ability of the product to fulfill the requirements of his job and also match the product to the specifications placed during Design. The degree of fulfillment of the requirements expected by the beneficiary of the service or those agreed upon. And in university education, the product is the graduate student (graduate), whose level must be fulfilled with the consumer expectations (society) by ensuring the quality of the academic courses, study programs, teaching and evaluation methods, and let us be able to learn about what the quality is we will show some important definitions in this field